Shipping Policy

Last updated: November 3, 2026 · AlignFoot Goods, 5401 S Mandy Ave, Sioux Falls, SD 57106

All orders are packed and shipped from our location at 5401 S Mandy Ave, Sioux Falls, SD 57106. This page explains handling times, shipping options, tracking and what to do if a parcel arrives damaged or late.

1. Handling time

Orders placed before 2:00 PM Central on a business day are usually packed the same day. Orders placed later, at weekends or on US public holidays are packed on the next business day. Our standard handling window is 1–2 business days.

2. Shipping destinations

• United States: all 50 states, including APO/FPO addresses where the carrier permits.
• Canada: available at checkout with calculated rates.
• Other countries: available for selected items. If your country is not listed at checkout, email us for a quote before ordering.

3. Free shipping on all orders

• Every order ships free within the United States. There is no minimum spend, no dollar threshold and no discount code required.
• The shipping line at checkout will read $0.00 for standard US delivery.
• Expedited US shipping is offered at checkout when available; the exact price for an upgrade is displayed before payment.
• International orders may incur customs duties or import taxes, which are the responsibility of the recipient.

4. Delivery estimates

After dispatch, standard US delivery usually takes 3–7 business days. Expedited delivery usually takes 2–4 business days. These are carrier estimates, not guarantees, and peak seasons can add delays.

5. Tracking

Every parcel receives a tracking number, sent by email when the label is created. Tracking can take up to 24 hours to show its first scan. If tracking has not updated for more than five business days, contact us and we will open a trace with the carrier.

6. Address accuracy

Please check your shipping address before paying. If an order is returned because the address was incomplete or incorrect, we will contact you to arrange reshipment; a second shipping charge may apply. We cannot redirect a parcel after it has been handed to the carrier.

7. Lost or damaged parcels

• Damaged in transit: email photos of the box and contents within 48 hours of delivery and we will arrange a replacement or refund.
• Marked delivered but missing: check with neighbours and your local carrier office first, then contact us within 7 days and we will open a claim.
• Lost in transit: if tracking stops for 10 or more business days, we will replace the order or refund it.

8. Split shipments

Occasionally an order is split because items ship from different stock locations. You are charged shipping only once, and each parcel receives its own tracking number.

9. Local pickup

Local pickup is not currently offered. All orders are shipped.

10. Questions

Shipping questions: [email protected] or call (605) 254-6567, Monday to Friday, 9:00 AM – 5:00 PM Central. See also our Returns and Refunds Policy.